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Wednesday, September 8, 2010

Barriers and Traffic Cones Is A Songwriter’s Inspiration

Posted by PA on January 25, 2009

It is known to probably almost everyone that crowd control barricades and traffic cones are a fact of life, on the road and on the streets. Songwriter’s can find inspiration in almost anything. Traffic cones aren’t really that inspiring, or are they? They can be found nearly anywhere, and not only to block off lanes and cause traffic tie-ups on the highway. A traffic cone can be used to cover a pot hole, so nobody steps in it or cars blow a tire, or even to block a flooded room. School gymnasiums also use them. This important piece of crowd control also is the inspiration for a local singer/songwriter in New York City.

With the premise that nearly anyone can own a traffic cone if they want to, this song outlines the many ways they can be used. There are many places they can be obtained, but most of all, can be purchased on the Internet. This is true, since companies sell many of these as well as jersey barrier and other equipment, through its network of websites. This new tune is also a catchy one. You just never know; you may even here it played in a club near you sometime soon.

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How Surveys Improve Your Service

Posted by KV on January 12, 2009

thumbs_upI operate a service-based business. What I have learned over the years is that the single most important thing that you can know when providing a service is whether or not your customers are happy. There are many different ways to determine this but I have found that the most useful method is to regularly use surveys to get this information.

There are two different types of customer surveys that I use in my own business assessment. I use customer satisfaction surveys to get a good understanding of the customer’s perception of the service that is being provided. I also use a customer service survey to do my own assessment of how customer service could be improved in my business so that the results of the customer satisfaction survey will steadily improve.

Surveys help me to really get a perspective on my business that I don’t think I can truly get in any other way. They help me to see what my strengths are as well as what the weaknesses of my business may be at any given time. They help me to notice things that I wouldn’t otherwise notice. There is a lot to do when running a business so it’s easy to let things slide. By paying attention to customers through surveys, I’ve been able to significantly reduce “what slides” in order to improve my service.

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